The Program Manager has program performance and P&L responsibility for a small to medium complexity program. He/she is responsible for delivering the program objectives, managing program performance, risks, opportunities, and change control according to internal rules and processes.
The Program Manager will provide leadership to a matrixed cross functional integrated program team (IPT) and drive continuous improvement using company root cause and corrective action processes.
The Program Manager will report to a Business Unit, Division leader or Director of Programs. The Program Manager serves as the Customer(s) primary Point of Contact (POC).
- Responsibility, Authority and full Accountability, including program P&L, for the successful execution and Customer Satisfaction of the Program under his/her leadership.
- Responsible for the overall financial performance of the program.
- Maintain the Business Case for the entire program life cycle.
- Monitor and control program Non Recurring Expenses (NRE).
- Ensure profitability through Design To Cost (DTC) management.
- Update program financials & determine root cause & corrective actions for variances.
- Program bid, planning & control.
- Develop estimate of non-recurrent & recurring costs targets.
- Review customer requirements technical compliance matrix.
- Work with IPT to develop, baseline and maintain the program Integrated Master Schedule (IMS).
- Analyze and prioritize tasks on the Critical Path throughout the program life cycle.
- Support the S&OP meetings and coordinate the program medium to long range planning.
- Identify and manage program (internal & external).
- Perform and maintain program risk & opportunity assessment ( quantitative and qualitative).
- Review the customer contract compliance and control scope.
- Primary Point of Contact with customer over the entire program life cycle.
- Communicate to customer the commitments of the BU.
- Be responsible for arranging program progress reviews with the customer.
- Report to the customer a progress status of the program, compliant with their follow up expectations.
- Oversee assigned Project Manager(s) and IPT work package leaders.
- Set program priorities and provide strategic guidance on day-to-day program issues.
- Establish program governance, including program key performance indicators (KPIs) & conduct weekly program review.
- Monitor KPIs, including earn value management indicator, and ensure variances are addressed in a timely manner.
- Provide annual performance review input for IPT resources to functional leadership.
- Serve as primary liaison with Executive Management.
- Provide the Voice of the Customer (VoC).
- Provide strategic guidance from an operational perspective.
- Determine required program resources needs through development and serial production.
Education: Bachelor's degree required.
Experience: Typically requires 6 years of project manager or project engineer experience in a commercial aerospace environment required.
Basic Knowledge of program management methodologies and proven ability to manage complex projects
Computer Skills:
- Proficient with MS Project.
Other Skills:
- Excellent communication skills, both verbal and written.
- Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen.
- Demonstrated ability to handle multiple projects and assignments with attention to detail.
- Problem solving, well organized, detailed oriented and accurate.
Additional Preferred Skills: (not required)
- Degree in engineering.
- Project Management certification (PMI, PMP, etc.).
- Experience with LEAN principles and continuous improvement.
- Business travel up to 25% likely.